Frequently Asked Questions

1.  When can I expect to receive my tent?

Depending on location, you should receive it in approximately 7-10 business day.

2. What is the return policy?

The product may be returned within 30 days for a full refund with a receipt. Please call 877-511-8842 to get a pre-authorization number and a correct return address or if the product is damaged when received.   

3.  Can I place an order over the phone?

Yes, simply call 877-511-8842 and place your order.

For all other questions, please feel free to call or use the message box.  You will have a response within 24 hours.